Privacy Policy

1. Introduction

This Privacy Policy describes how Trova Interiors Inc (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, interact with us online, or use our services. By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site.

2. Information We Collect

We may collect the following types of information:

2.1 Information you provide directly

Name
Email address
Phone number
Company or project details
Location or city
Any information you include when you fill out contact forms, request a consultation, or email us

2.2 Automatically collected information

When you visit our site, certain information may be collected automatically, such as:

IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referring website or link

This information is typically collected through cookies, analytics tools, or similar technologies.

2.3 Cookies and similar technologies

Our website may use cookies and similar technologies to:

Improve website performance and user experience
Remember your preferences
Analyze traffic and usage patterns

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of the site may not function properly if cookies are disabled.

3. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to inquiries, consultation requests, or messages you send
To provide our interior design and related services
To manage and improve our website, content, and user experience
To send updates, newsletters, or marketing communications (where permitted by law and with your consent where required)
To analyze site usage and measure the effectiveness of our content and marketing
To comply with legal obligations or protect our rights and the security of our services

We do not sell your personal information.

4. Legal Basis (where applicable)

Depending on your location, we may process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract or steps taken at your request before entering a contract
Compliance with legal obligations
Our legitimate interests (such as improving services, marketing to existing clients, and securing our website), provided those interests are not overridden by your rights.

5. How We Share Your Information

We may share your information with:

Service providers and vendors who help us operate the website, host emails, provide analytics, or support our business (for example, website hosting, email services, scheduling tools).
Professional advisors (such as lawyers, accountants, or consultants) where reasonably necessary.
Authorities or third parties when required by law, legal process, or to protect our rights, safety, or property.

These third parties are expected to process your information only as needed to provide the requested services, and to apply appropriate safeguards.

We do not sell or rent your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it.

7. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location and applicable law, you may have some or all of the following rights:

To access the personal information we hold about you
To correct inaccurate or incomplete information
To request deletion of your personal data (subject to legal obligations)
To object to or restrict certain types of processing
To withdraw consent where processing is based on your consent
To request a copy of your data in a portable format (where applicable)

To exercise these rights, please contact us using the details below. We may need to verify your identity before responding to certain requests.

9. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the content, security, or privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

10. International Visitors

Our website may be accessed by users from different countries. By using our site and providing your information, you acknowledge that your data may be transferred to and processed in other countries, which may have different data protection laws than your country of residence.

We will take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

11. Children’s Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

The “Last updated” date at the top of this page indicates when this Privacy Policy was most recently revised. We encourage you to review it periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@trovainteriors.com

We will do our best to respond within a reasonable timeframe.